Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web

March 17, 2026 Lily Hay Newman, Matt Burgess

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud.

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Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web
Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web

Customer conversations with chatbots can include contact information and personal details that make it easi...