Some commentators predict artificial intelligence is about to replace most customer support jobs.
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What the suspect is charged with
A member of the train staff remains in hospital in a critical but stable condition after Saturday's attack.
Agent arrested after player 'threatened with gun'
A football agent is arrested after allegedly threatening a Premier League footballer with a gun.
Pregnant British teen freed from Georgia jail after drug smuggling charge
The 19-year-old from Teesside, who was charged with drug trafficking, is eight months pregnant.
Rail security to be reviewed, transport secretary says
Transport Secretary Heidi Alexander says there could be more facial recognition CCTV after a mass stabbing on a train.
'He put himself in harm's way': How train driver, crew and passengers saved lives
Witnesses talk about what they saw on the train where a mass stabbing has taken place.
Schmidt 'disappointed' by England's 'gamesmanship'
Australia coach Joe Schmidt says he was "disappointed, rather than distracted" by England reportedly flagging concerns over the Wallabies' tactics to the referee.
Ex-manager O'Neil in talks over Wolves return
Former Wolves boss Gary O'Neil is in talks over a return to the club as manager following the sacking of Vitor Pereira.
Scotland recall Shankland for World Cup qualifiers
Hearts' Lawrence Shankland is recalled to the Scotland squad for the World Cup qualifiers against Greece and Denmark this month.
Strictly's Amy Dowden to undergo second mastectomy
The professional dancer said the surgery was not to treat a new cancer diagnosis.
Valencia leader resigns over handling of deadly 2024 floods
A year after flash floods killed 229 people in the Valencia region, Carlos Mazón acknowledged "mistakes" were made.
Israeli military's ex-top lawyer arrested as scandal over video leak deepens
Maj Gen Yifat Tomer-Yerushalmi resigned on Friday, admitting leaking a video allegedly showing abuse of a Palestinian detainee.
I don't see streaming as the competition, says Vue cinema boss
Tim Richards said the likes of Netflix and Apple TV are complementary rather than damaging for the big screen.
'I worry about unity' - Southgate on St George's flag
Former England manager Gareth Southgate says there is "more that unites us than separates us" amid a debate about flying the St George's flag.
'I worry about unity' - Southgate on St George's flag
Former England manager Gareth Southgate says there is "more that unites us than separates us" amid a debate about flying the St George's flag.
Justin Baldoni case against Blake Lively dismissed after deadline lapse
The actor and director's $400m lawsuit against his former co-star is formally ended by a US judge.
Kamala Harris replacing Joe Biden as presidential candidate was a mistake, says Clooney
The actor - a prominent Democratic fundraiser - also says he has no regrets about calling for Biden to quit the US presidential race.
Firms ordered to reduce forever chemicals in drinking water sources for 6 million people
The persistent pollutants which build up in the environment have been linked to serious illnesses.
Firms ordered to reduce forever chemicals in drinking water sources for six million people
The persistent pollutants which build up in the environment have been linked to serious illnesses.
At least 20 dead after magnitude-6.3 earthquake hits Afghanistan
The quake struck near Mazar-e Sharif, one of Afghanistan's largest cities, in the early hours of Monday.
At least 20 dead after magnitude-6.3 earthquake hits Afghanistan
The quake struck near Mazar-e Sharif, one of Afghanistan's largest cities, in the early hours of Monday.