The media regulator said it was disappointed O2 raised prices more than was advertised when customers took out contracts.
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Letting agent apologises for 'oversight' on Reeves rental licence
The company says its property manager offered to apply for the required licence but this never happened.
Humphries qualifies as Littler criticises officials
World number one Luke Humphries scrapes into the Players Championship Finals as reigning world champion Luke Littler criticises tournament officials.
What the Reeves emails tell us in rental licence row
In several emails, the letting agent suggests they will apply for the licence on Reeves's behalf.
Before and after: Satellite images reveal hurricane devastation in Jamaica
The images reveal how the Category 5 hurricane caused devastation in some of Jamaica's communities.
Trump caps US refugee admissions at 7,500 - mostly white South Africans
The president sets the limit at 7,500 for the coming year, a dramatic cut from 125,000.
No McKenna Celtic talks as Bellamy commits to Wales
Ipswich Town's Kieran McKenna says he has had "no conversations" with Celtic about their managerial vacancy, while Wales head coach Craig Bellamy is committed to seeing out his team's World Cup...
Sycamore Gap tree stump 'at risk' from tributes
The National Trust says it has added netting to protect the stump's "fragile regrowth".
Sycamore Gap tree stump 'at risk' from tributes
The National Trust says it has added netting to protect the stump's "fragile regrowth".
India complete record run chase to reach World Cup final
Jemimah Rodrigues' unbeaten century helps India complete a record run chase to claim a stunning five-wicket win over Australia and reach the Women's World Cup final where they will face South Africa.
Trump's Asia tour sees deals, knee-bending and a revealing final meeting
His five-day tour displayed the power of his presidency - but also, at times, that power's limitations.
Barrett & Clarke return for New Zealand v Ireland
New Zealand head coach Scott Robertson recalls Beauden Barrett and Caleb Clarke for Saturday's Test against Ireland in Chicago.
England's most deprived areas named - see how yours is affected
Jaywick, a seaside town in Essex, has been named the most deprived area for a fourth time in a row.
India stun Australia with record chase to reach World Cup final
Jemimah Rodrigues hits a remarkable unbeaten century as India complete a record chase to beat Australia and reach the Women's World Cup final.
Man dies and three injured in helicopter crash
Emergency services were called to Ings Lane in Bentley at about 10:15 GMT, police say.
'The bodies just kept coming' - photographer at deadly Rio police raid
A witness says residents brought down body after body - some mutilated - after the massive police raid which has left at least 120 dead.
Australia name Edmed at fly-half to face England
Tane Edmed will start at fly-half for Australia when they face England on Saturday, while Joseph-Aukuso Suaalii, Max Jorgensen and Taniela Tupou are all recalled.
Australia name Edmed at fly-half to face England
Tane Edmed will start at fly-half for Australia when they face England on Saturday, while Joseph-Aukuso Suaalii, Max Jorgensen and Taniela Tupou are all recalled.
Alleged McCann stalker cries and tells court 'I just want to know who I am'
Julia Wandelt, 24, breaks down in tears and says she should not be in the witness box.
Alleged McCann stalker cries and tells court 'I did not do anything wrong'
Julia Wandelt, 24, breaks down in tears and says she should not be in the witness box.
Do Liverpool fans think Slot is under pressure?
After six defeats in their past seven games, BBC Sport spoke to Liverpool fans to find out what's going on this season and how they feel towards manager Arne Slot.