The Institute of Customer Service says many are considering leaving their jobs as a result of abuse.
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Parents of teenager who took his own life sue OpenAI
The Raine family alleges ChatGPT "actively helped" their 16-year-old son take his own life.
Wolves reject £55m Newcastle bid for Strand Larsen
Wolves reject Newcastle's second bid for striker Jorgen Strand Larsen, who scored twice in the win over West Ham on Tuesday night.
Denmark summons top US diplomat over alleged 'covert influence operations' in Greenland
The aim was reportedly to infiltrate Greenland's society and promote its secession from Denmark.
Taylor's engaged - what we learned and the new details revealed by Travis's dad
As the news broke, many Swifties joke on social media they are happy for their "close friend" Swift.
Police killed in Australia shooting named as manhunt continues
Dezi Freeman allegedly opened fire on officers who were at his rural property to execute a warrant.
Energy bills to rise by more than expected ahead of winter
The £35 a year increase for a typical household is twice what analysts had predicted.
Former player makes Aussie Rules history by coming out as bisexual
Mitch Brown hopes his decision to speak on his sexuality will create a safer space for others.
Police killed in Australia shooting named as manhunt continues
Dezi Freeman allegedly opened fire on officers who were at his rural property to execute a warrant.
'Ignominy in Almaty' - the reasons for Celtic's Champions League exit
BBC Scotland chief sportswriter Tom English analyses the causes of - and the likely fallout from - Celtic's Champions League exit.
Where does blame lie for Celtic's Champions League exit?
BBC Scotland chief sportswriter Tom English analyses the causes of - and the likely fallout from - Celtic's Champions League exit.
How achievable is Reform's plan on migration?
A Reform government could see the UK leaving the European Convention on Human Rights to deliver its plan.
Ukraine admits Russia has entered key region of Dnipropetrovsk
Military says Russian advance "is the first attack of such a large scale" in industrial province.
Ukraine admits Russia has entered key region of Dnipropetrovsk
Military says Russian advance "is the first attack of such a large scale" in industrial province.
Rare Man Utd visit a big night for Grimsby chief Bancroft
Grimsby Town chief executive Polly Bancroft talks to BBC Sport as the League Two side prepare to welcome her old club, Manchester United, in the second round of the Carabao Cup.
In decline or in transition? Hamilton's Ferrari start analysed
Lewis Hamilton and Ferrari have struggled for competitiveness so far in 2025. Andrew Benson analyses why it has not worked so far.
Fearnley overcomes nerves - and heckler - at US Open
Britain's Jacob Fearnley secures the first US Open main-draw win of his career after coming through a testing first-round match.
'It's going to be controversial' - will US Ryder Cup captain Bradley pick himself?
Keegan Bradley faces an unenviable task as he makes the final call on whether to include himself as a playing-captain in the US Ryder Cup team, writes Iain Carter.
What it's like to design virtual reality fashion for Fornite
Holly New created a custom outfit for singer NØELLE to wear during an immersive show.
Investigation continues into fatal helicopter crash
Justyna Czoska, Wojtek Kowalkowski and pilot Simon Hewitt died in the crash on the Isle of Wight.
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